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Facility reservations your residents will actually use
ParksPilot gives city parks and recreation departments online reservations, event permits, and card payments on the city’s own web address. Set up in days, not budget cycles.
The demo is a real, working city. Book a pavilion and see the whole flow.
Residents never create an account
No sign-ups, no passwords, no abandoned bookings. Find a facility, pick a time, pay the deposit. Done in minutes on a phone. Most reservation systems make residents register first. Ours never will.
Built for parks and recreation departments
Everything a department needs to move reservations online, and nothing it has to grow into.
Book in minutes, no account
Residents see real availability for pavilions, fields, and rooms and book without creating an account. No passwords, no profiles, no phone tag with the front desk.
Deposits and payments
Card payments and refundable deposits are handled by Stripe. Card details never touch the city’s servers, and every payment is tracked to its reservation.
Event permits
Larger events apply online. Staff review, approve, or decline from one queue instead of a shared inbox.
Staff portal
Your team manages reservations, permits, facilities, and blackout dates from a simple back office. Every staff sign-in is scoped to your city alone.
Email confirmations
Booking confirmations and updates go out automatically from your department’s name, with a full history kept for staff.
Your city’s brand
Each city runs on its own address, like yourcity.parkspilot.com, wearing your logo, colors, and contact details. Residents see their city, not ours.
How residents book
Pick a time
A live calendar shows exactly which hours are open. No double bookings, ever.
Pay the deposit
Card or Cash App through Stripe. Card details never touch the city’s servers.
Booked
A confirmation number and email on the spot, with self-service lookup and cancellation.
Staff get the other half
A back office for reservations, permits, facilities, closures, and revenue, gated to your city’s team. The month’s money and the permit queue are the first things on screen.
Every reservation, searchable by name, email, or reference.
Permit requests reviewed and decided in one queue.
Pricing that fits a small city’s budget
Two ways to pay, and both include the whole product. Annual agreement with easy renewal. Never a multi-year commitment.
Annual
Flat and predictable, priced by population.
- Under 5,000 residents$2,400/yr
- 5,000 to 15,000$4,800/yr
- 15,000 to 50,000$9,000/yr
- Larger cities and countiesTalk to us
Pay as you go
For departments without a line item yet.
5% of online bookings
- No annual fee and no upfront cost
- Billed to the city at the end of each month
- Only on reservations booked online, so it scales with actual use
- Your choice who pays it: absorb it, or add it to online bookings as a convenience fee at no cost to the city
- Switch to the Annual plan whenever the math favors it
Every plan includes everything: reservations, permits, deposits, the staff portal, your city’s own subdomain, email notifications, and support. No setup fee and no per-seat charges. Card processing fees from Stripe are separate on either plan.
Georgia-built and government-ready
ParksPilot is built and operated by Kahnputers LLC, a Georgia company registered in the federal System for Award Management (SAM.gov). Cities that choose ParksPilot work directly with the people who build the product, in the same time zone, not with an account team three layers away from the code.
Questions cities ask
- Do residents need to create an account to book?
- No. Residents find a facility, pick a time on the live calendar, pay, and receive a confirmation number and email. There are no sign-ups, passwords, or profiles. Residents look up or cancel a booking with the confirmation number and their email address.
- Does the city have to collect a deposit, or can it collect the full rental online?
- The city chooses. Under the deposit-only model, residents pay a refundable deposit online and settle the rental with the parks office. Under full collection, the rental and deposit are charged together at booking. Facilities with no deposit can even confirm without any online payment.
- Who refunds the deposit after the event?
- A city administrator closes out the reservation from the staff portal in one click: refund the full deposit, or withhold part of it with a recorded reason, for example a cleanup charge. Every close-out records who did it, when, and how much, and the resident is notified by email.
- Does resident money pass through ParksPilot?
- No. Each city connects its own Stripe account, and payments settle directly to the city’s bank account. ParksPilot never holds public funds. Refunds, disputes, and payout reports live in the city’s own Stripe dashboard.
- Is ParksPilot ADA compliant?
- ParksPilot is designed and built to conform to WCAG 2.1 Level AA, the standard the Department of Justice’s 2024 rule under ADA Title II requires of state and local government web services. It was audited on the production application in August 2026, and the full Accessibility Conformance Report is published on this site.
- How long does it take to set up a city?
- Typically one to two weeks from receiving the city’s facility list, photos, rates, and staff roster. There is no city IT infrastructure, no installation, and no procurement cycle: pricing sits under typical municipal purchasing thresholds and agreements are annual with easy renewal.
- What does ParksPilot cost?
- An annual plan priced by population, from $2,400 per year for cities under 5,000 residents to $9,000 per year for cities up to 50,000, or a pay-as-you-go plan at 5 percent of online bookings billed to the city monthly. Both include the whole product with no setup fee and no per-seat charges.
Bring your parks department online
A working demo takes fifteen minutes to see and a few days to become your city’s own reservation system.
Runs on AWS. Payments by Stripe. Built in Georgia by Kahnputers LLC, registered on SAM.gov.