For cities
Government readiness package
Every document a city normally has to ask a vendor for, written already and available in one download. A budget justification worksheet, an implementation plan, a plain-language summary of the contract terms, a security and data protection document, the sample services agreement itself, a vendor-neutral requirements template, and the full accessibility conformance report. No form, no email address, no call first.
One zip, 7 documents and a contents file. Every piece is also downloadable on its own below.
What is in it
1.Budget justification worksheet
Word, 16 KBA step-by-step breakdown of where the ninety minutes per reservation actually goes today, the annual return worked out from your own volume and wage numbers, the obligations the city carries regardless, and eleven objections with the answers to give. Ends with a paragraph you can paste into a council memo.
Download this one2.Implementation plan
Word, 12 KBThe day-by-day schedule from signature to residents booking, what we need from the city, what the city does not have to do, and the three things that actually cause delay.
Download this one3.Key contract terms at a glance
Word, 12 KBA plain-language summary of term, price, fund flow, data ownership, and accessibility, with an honest list of what the summary does not cover. The agreement itself is document 5.
Download this one4.Security and data protection
Word, 15 KBOur answers to every requirement in the security and data ownership section of the RFP template above, in its own numbering, plus authentication, separation between cities, exactly what data is held, PCI position, subprocessors, backup and recovery, and a plain list of what we do not have.
Download this one5.Sample services agreement
Word, 15 KBThe contract itself, in full, so your attorney can start reading before you have chosen a vendor. Includes non-appropriation, no municipal indemnity and no waiver of sovereign immunity, Georgia law with venue in your own county, and purchase-order precedence. A sample for review, not an offer, and not yet reviewed by outside counsel.
Download this one6.Facility reservation RFP template
Word, 17 KBFifty-five numbered requirements a city can issue to any vendor, with a vendor response column. Vendor-neutral and free to use without attribution.
Download this one7.Accessibility Conformance Report
PDF, 270 KBThe full WCAG 2.1 A and AA conformance report for the production application, audited August 2026, in VPAT 2.5 format.
Download this one
Available on request
These are not in the package because they are either signed documents or numbers we would rather hand you directly. Ask and you will have them the same day.
- A completed W-9.
- Any vendor registration or supplier onboarding form your city requires.
Security and data protection
The document in the package answers every requirement in the security and data ownership section of our own RFP template, using its numbering, so you can hold us to the document we published. Then it covers what that section does not ask. The short version:
Residents never create an account
There is no resident password to steal, no credential to reset, and no resident login to attack. A booking is a name, an email address, and a confirmation number.
Card data never reaches us, or you
Card details are entered into a form served by Stripe. They do not pass through ParksPilot servers, are not in our logs, and never touch a city workstation. We store Stripe’s identifiers, not card numbers.
Public money settles to the city
Each city connects its own Stripe account and funds land directly in the city’s bank account. We never hold, pool, or take custody of public funds.
Separation between cities is architectural
The city is resolved before any application code runs and travels with every database query automatically. It is not a filter a developer has to remember. Staff tokens are bound to the city that issued them.
Encrypted in transit and at rest
HTTPS throughout with HTTP redirected, TLS 1.2 minimum at the CDN, and the database encrypted with AES-256. The application’s own connection to the database requires TLS, and the database accepts connections from the application only, never from the internet.
Passwords hashed with BCrypt at work factor 12
Plaintext is never stored or logged. Staff sessions expire after eight hours. Deposit refunds are restricted to administrators and every one is recorded with the amount, the reason, the person, and the time.
Backups you can actually recover from
Automated daily backups with seven-day retention and point-in-time recovery to any second in that window. Deletion protection is on, so the database cannot be dropped by one mistaken command.
And a written list of what we do not have
No SOC 2, no ISO 27001, no third-party penetration test, no formal recovery time commitment. Section 11 of the document says so plainly, because a security claim you cannot check is worth nothing.
Vendor at a glance
The answers to the questions a purchasing form asks, in one place, so you can fill it in without waiting on us.
| Company | Kahnputers LLC, a Georgia limited liability company |
|---|---|
| Product | ParksPilot, facility reservation software for city parks and recreation departments |
| Federal registration | Registered in the System for Award Management (SAM.gov). UEI LLY1U4U224Y8, CAGE code 75MD3. |
| Hosting | Amazon Web Services. No city infrastructure, no installation, no on-premises server. |
| Payments | Stripe. The city holds its own account and funds settle directly to the city. We never hold public funds. |
| Accessibility | WCAG 2.1 Level AA, audited on the production application in August 2026, conformance report published. |
| Contract | One year initial term. No setup fee, no per-seat charges, no multi-year commitment. |
| Contact | parks@parkspilot.com |
A month to a decision
Not a sales sequence. This is the order the work actually goes in, and the reason the package exists is that every step of it is normally spent waiting on a vendor to send something.
This week
See it and price it
Open the demo city and complete a booking yourself. Read the key contract terms summary. Fill in section 1 and 2 of the budget worksheet with your own reservation count.
Next week
Confirm how you are allowed to buy
Ask your clerk or finance director for the purchasing threshold. If quotes will do, send Section 4 of the requirements template to two or three vendors. If a solicitation is required, issue the template.
Week three
Let the attorney read the agreement
Hand your attorney the sample services agreement from this package. The contract terms summary is for you; the agreement is the document counsel should read.
Week four
Take it to the decision
Paste section 5 of the budget worksheet into your memo, attach the conformance report, and put the implementation plan in front of whoever asks how long it will take.
Nothing in this package is legal advice, and the summary of contract terms is a summary rather than the agreement. Compliance dates, purchasing thresholds, and records obligations vary, and your city attorney and clerk are the authorities on how they apply to you.
Start with the demo, not with us
It is a complete, working city. Book a pavilion, pay a test deposit, and see the confirmation your residents would get. Then read the paperwork.